About Us

PR
PALACE HOLDING, S.A. de C.V. - The Resort

"PALACE RESORTS", "MOON PALACE", "MOON PALACE NIZUC", "MOON PALACE SUNRISE", "PALACE HOLDING", "PALACE PREMIER", "WORLD VACATION TRAVEL", "WVT", CHAZA TRAVEL", "PALACE GOLF CLUB", "SPA PALACE RESORT", "SPA RIVIERA PALACE", "PALACE", "SPA PALACE", "COZUMEL PALACE", "BEACH PALACE", "SUN PALACE" are trademarks of services and/or products that are owned and managed by PALACE HOLDING, S.A. de C.V. which is involved in the hotel business around the world.

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5S
5 Star Travel Marketing - Timeshare Rentals

5 Star Travel Marketing LLC is an online travel advertising and listing service. 5 Star Travel Marketing LLC offers travel related listings for vacation rental properties, timeshare resorts, vacation villas, self-catering holiday cottages, vacation condo's, hotels, resorts, and other vacation rental properties. Listings are offered directly by vacation property or timeshare owners as well through our affiliation with licensed and insured property management companies.

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Palace Resorts

Contact Us

Palace Resorts

PALACE HOLDING, S.A. de C.V.

M: P. O. Box 34190 - 80118, Mombasa, Kenya

T: 254-20-2057155 / +254-20-3576575

M: +254 733 624320 / 0722 205220

E: administration@royalreserve.com

All Rights Reserved | Timeshare Rentals Provided by 5 Star Vacation Rentals | Website Owned & Operated by 5 Star Travel Marketing LLC

1
Reservation Process

We use the following process to check availability and make reservations at the resort and to match up your request with a timeshare owner that has an available week for rent. Please keep in mind that since the Palace Resorts are a timeshare resort and units are owned and rented by timeshare owners only, check-in days are on Friday, Saturday, or Sunday and for stays in seven night increments. These procedures are designed to conform to resort policies and to protect both the timeshare renter and timeshare owner from financial loss. The reservations on these go quickly and are subject to availability at the point you contact us.

  • You make a $50 (USD) deposit to our PayPal account by clicking on the "Request" button.
  • Availability will be re-checked by us directly with the Palace Resorts.
  • We match up your reservation request with an available week from a timeshare owner.
  • We obtain a confirmed reservation on this unit in your name as guest and provide you the confirmation number which you will be able to verify directly with the resort.
  • If we are unable to obtain a confirmed reservation your deposit will be refunded in full.
  • You will complete and sign a rental agreement that will be sent to you after the deposit is receieved and the reservation confirmed.
  • No reservations are considered complete until a deposit is made, confirmation numbers are obtained, and the signed rental agreement is returned to us.
  • You should not make airline reservations or car rental plans until all the steps of the reservation proces are completed.
  • You should not make airline reservations or car rental plans until after you have made a deposit, obtained a confirmed reservation via email, verified it with the resort, and signed the rental agreement.
  • We can make no assurances with regards to reservations at the Palace Resorts until all the steps of the reservation proces are completed.
  • Balances are due 14 days after obtaining a confirmed reservation, this will allow you time to complete other travel plans. Click Here and Save with the best Internet prices on airfare, car rentals, and more.
  • The last day for canceling a confirmed reservation to get a full refund minus a $50 processing fee would be 45 days prior to check-in.
  • If the confirmed reservation were made within 45 days of the arrival date then cancellations would only be permitted within 24 hours of obtaining a confirmed reservation unless prior arrangements have been made.

Please  if you have any questions about the Reservation Process.

2
Cancellation Policy
  • Cancellation notices must be made by e-mail and phone.

  • Full cancellation allowed prior to a deposit being made.

  • The timeshare guest may cancel a reservation after a deposit is made as long as it is at least forty-five days prior to the check in date (resort policy). The timeshare guest shall receive a refund of all monies paid minus Fifty Dollars to cover administrative costs.

  • Depending on the timeframe and other mitigating circumstances it may also be possible to refund the Fifty Dollar administrative fee, usually if the cancellation is made within three weeks of making payments. Check with us before cancelling.

  • No cancellations permitted after forty-five days prior to the check in date.

  • If the deposit and/or payments were made for reservations where the check-in day is less then forty-five days away then a cancellation may be made within 48 hours of obtaining a confirmed reservation.

  • No refunds will be permitted as a result of a failure by the timeshare guest to occupy and use the rental unit.

  • Click here to read the complete Rental Terms and Conditions.

Please  if you have any questions about the Cancellation Policy.

Current Rates - Under Maintenance


Standard Rates
Holiday Rates
Studio Units
USD $??? per week USD $??? per week
One Bedroom Suites
USD $??? per week USD $??? per week
Deluxe One Bedroom
USD $??? per week USD $??? per week
Two Bedroom Suites
USD $??? per week USD $??? per week


Click Here to Check Availability


Daily rates for stays of less than seven days may also be available. Please  particulars if you have an interest in these at the Palace Resorts.